About Work

Almost two weeks have passed since I began work and so far, it has been an enjoyable experience. Hours breeze through without a moment of yawning---rooms are never emptied and the phones don't tire from ringing. Appointments, ledgers, labs, account books and "toothaches"---my day in a dental clinic.

Receptionist, front desk officer, customer relations--title it as you please...one thing's for sure, without management skills, you're better off sitting at home watching HBO accompanied by chips.

I am one who used to look down, no, let's rephrase that,---who thinks these positions are an easy task. Not requiring much ability besides smiling and greeting. Perhaps it is in other businesses but not in the medical/dental areas---here, the demands are high. The responsibilities are tedious. A mistake and lack of information can be fatal. Multitasking is synonymous to the life and success of the clinic's day. Efficiency and quick thinking when unpredictable situations arise are a necessity.

We have 2 branches at the moment and a 3rd one is on the works. Located at the famous shopping places like Suntec City and Orchard Road, public transportation isn't a problem. A cab ride from Suntec would bring me home in less than ten minutes; whereas from Orchard, I prefer taking the reliable subway.

I've been based in both branches to get to know the dentists and their patients. Have learned a few things and terminologies in this field, too. I find it hard to believe that an old dog can still be taught new tricks. I thought maturity makes ones mind rusty ;-)